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Contact Us

Hello, we're here to help! Refer to the following information to contact the BanSync team for support or legal matters.

BanSync Support Server (on Discord)

Recommended

This is the fastest way to get support for BanSync.

Join the BanSync Status & Support Discord server and open a ticket in our support channel. This is usually the fastest way to get a response. Support is best able to help you with issues regarding the BanSync Dashboard and the BanSync bot. The Support Team can not help with legal matters. You can join the server by clicking here.

Email Support

Response Times

This method of contact may take longer to receive a response than the BanSync Support Server.

Our email support address is [email protected].

If you need to reach out to a member of our legal team, you can email [email protected]. Please note that this email is for legal inquiries only. Non-legal inquiries sent to this email will not receive a response. For support inquiries, please refer to the BanSync Support Server information above.